I like the ability to make changes easily to files. It is easy to use and get up and running quickly. The interface can be confusing at first, but once you understand how it works, it makes sense. I have not faced any problems with the software other than understanding how to set it all up properly. If you are looking for a solution that will help manage your video library, this is one of the best choices available. We needed a centralized system to keep track of our videos, including metadata and licensing information. This has been very effective for us over the last few years.