Header banner
Revain logoHome Page
Brad Lovro photo
1 Level
1344 Review
74 Karma

Review on weBoost Home Complete (474445) Cell Phone Signal Booster Kit with Professional Installation - All U.S. Carriers, Verizon, AT&T, T-Mobile, Sprint & More - FCC Approved by Brad Lovro

Revainrating 2 out of 5

Webboost has great customer service, but I had issues with the product.

Maybe I missed this on Revain's list but thought I'd get 75,000ft of happy coverage. No, it depends on the signal outside. 2 strips of LTE equates to approximately 2,000 feet of happy coverage. It will be lower if the indoor antenna and the outdoor antenna are too close to each other. I had enough space, but after the first call to Webboost tech support, I realized I needed to move the external antenna with their help. To their credit they sent me a longer cable free of charge. I ran that damn outside antenna all over the yard and over the roof. I would only use LTE in the living room Connect dining room and kitchen to my phone. if it worked. It was very intermittent. I called tech support again. This time we fixed bugs and found that some part of the system might be faulty. I was offered a replacement or I can return it. The problem was that when the part got to me it had passed the return window. So I set up a return. Then I made the biggest mistake in this endeavor. I bought a lowered multiroom amp thinking it would be good as I really only needed to cover the living room and at half the price. I also ordered directly from the supplier as they had great customer service. But I didn't, I thought I did and instead ordered from Wilson Electronics, which is listed as one of the company names. I paid for shipping 2 days and received it 4 days later not because of UPS but because they only shipped it 2 days after I ordered it. I received and installed it. Nice green bar but no upgrade in service. I called tech support and they transferred me to Wilson and they tried to sell me a new cable. No, I wanted to end it and get him back. They made me pay for the return shipping even though it didn't work right away. They also want to send it back exactly as they sent it. not revenge If you make this purchase, be aware of this. WeBoost technical support is great. Order it from Revain, if it does not work. If you don't have the original packaging, this way you're out of the way. I lost a lot of time and energy and almost $100 in shipping costs due to an incorrect order at Wilson Signal Booster. They also want to give it back exactly as it was. in which they sent it. not revenge If you make this purchase, be aware of this. WeBoost technical support is great. Order it from Revain if it doesn't work. If you don't have the original packaging, this way you're out of the way. I lost a lot of time and energy and almost $100 in shipping costs due to an incorrect order at Wilson Signal Booster. They also want to send it back exactly as they sent it. not revenge When you make this purchase, be aware of this. WeBoost technical support is great. Order it from Revain if it doesn't work. If you don't have the original packaging, this way you're out of the way. I lost a lot of time and energy and almost $100 in shipping costs due to an incorrect order at Wilson Signal Booster. If you make this purchase, be aware of this. WeBoost technical support is great. Order it from Revain if it doesn't work. If you don't have the original packaging, this way you're out of the way. I lost a lot of time and energy and almost $100 in shipping costs due to an incorrect order at Wilson Signal Booster. They also want to send it back exactly as they sent it. not revenge If you make this purchase, be aware of this. WeBoost technical support is great. Order it from Revain if it doesn't work. If you don't have the original packaging, this way you're out of the way. I lost a lot of time and energy and almost $100 in shipping costs due to an incorrect order at Wilson Signal Booster. If you make this purchase, be aware of this. WeBoost technical support is great. Order it from Revain if it doesn't work. If you don't have the original packaging, this way you're out of the way. I lost a lot of time and energy and almost $100 in shipping costs due to an incorrect order at Wilson Signal Booster. They also want to send it back exactly as they sent it. not revenge If you make this purchase, be aware of this. WeBoost technical support is great. Order it from Revain if it doesn't work. If you don't have the original packaging, this way you're out of the way. I lost a lot of time and energy and almost $100 in shipping costs due to an incorrect order at Wilson Signal Booster. If it doesn't work, meaning if you don't have the original packaging, you're out of the way. I lost a lot of time and energy and almost $100 in shipping costs due to an incorrect order at Wilson Signal Booster. They also want to send it back exactly as they sent it. not revenge If you make this purchase, be aware of this. WeBoost technical support is great. Order it from Revain if it doesn't work. If you don't have the original packaging, this way you're out of the way. I lost a lot of time and energy and almost $100 in shipping costs due to an incorrect order at Wilson Signal Booster. If it doesn't work, meaning if you don't have the original packaging, you're out of the way. I lost a lot of time and energy and almost $100 in shipping costs due to an incorrect order at Wilson Signal Booster. They also want to send it back exactly as they sent it. not revenge If you make this purchase, be aware of this. WeBoost technical support is great. Order it from Revain if it doesn't work. If you don't have the original packaging, this way you're out of the way. I lost a lot of time and energy and almost $100 in shipping costs due to an incorrect order at Wilson Signal Booster. They also want to send it back exactly as they sent it. not revenge If you make this purchase, be aware of this. WeBoost technical support is great. Order it from Revain if it doesn't work. If you don't have the original packaging, this way you're out of the way. I lost a lot of time and energy and almost $100 in shipping costs due to an incorrect order at Wilson Signal Booster. They also want to send it back exactly as they sent it. not revenge If you make this purchase, be aware of this. WeBoost technical support is great. Order it from Revain, if it does not work. If you don't have the original packaging, this way you're out of the way. I lost a lot of time and energy and almost $100 in shipping costs due to an incorrect order at Wilson Signal Booster.

Pros
  • Perfect for outdoor activities
Cons
  • Not sure