Review on XL Rolling Duffle Bag With Wheels And Heavy-Duty Design For Travel, Sports, And More - Gothamite 36-Inch Luggage Bag In Black by Chris Tisdale

I acquired this bag for a lengthy work trip. It was the ideal size for my needs and fortunately, everything fit. The only issue was after my arrival at my temporary work location,, as I was towing the bag to my room, the telescoping handle pulled right out of the bag. When I returned home more than a month later I emailed the company and was delighted to get a response just a few minutes later that the bag would be replaced, even though the initial return period was over by then. Sure enough, a few days later a new bag arrived at my home, ready to be put into service again on my next big trip. Excellent customer service, and a great old-fashioned commitment to taking care of a problem when it arose. Thanks!