The same day I received the PC, it practically died for me. I've been using it for 4 hours. I did a test stream on Twitch which went pretty well to be honest. In fact, I never had to play games on the PC itself as it died before even completing a download. This was my first "gaming" PC and I was over the moon when I turned it on for the first time, it's like opening my first game console. on Christmas day. And for a little context, I'm 25 years old and have wanted a PC capable of playing low to mid-level games and running programs required for graphic design since I was 16 years old. Needless to say, I was devastated when it blue screened twice in the space of 10 minutes and failed to send a message to any of my monitors (which are brand new as are the HDMI cables). I've looked at many possible solutions to solve my problem and couldn't find the problem, so I can only assume it's hardware related. In the end I decided to return it and build my own computer. After doing a lot of research on building a PC, I realized that this is a much better option. Don't be me, don't look for the shortcut. If you want to buy a pre-built build, choose a well-known builder like NZXT, DigitalStorm, CyberPower, etc. I've been terrified of building my own PC, the fear of screwing something up just can't shake me, but I watch YouTubers like JayzTwoCents, ToastyBros (who actually mentioned this computer in a don't buy video) and AlphaGaming to name a few. They showed me that it's not difficult at all to build. It just takes time, patience and a little understanding. Also of note is that when I received the PC and took it out of the box there were no papers or manuals and no troubleshooting contact information which was a bit iffy. For me even here at Revain I've looked for the seller's contact information and couldn't find it and if it is there I'm ashamed I didn't find it. So buyers beware. Edit: 10/09/2020 It's been almost four months since I built my own PC and I just wanted to let those who are afraid of it know that it's pretty easy and VERY useful, especially when you hit that power button and everything works as it should. If you start building and know what to do, you will have little to no problems. You will not only be proud, but also relieved. Just as you ever need to upgrade a part or perform regular maintenance, you'll always know what to do and where to store things. So please don't waste your time and hard-earned money on this nice pile of junk. These details are so dated that paying that much is just gross. So please, I really encourage you to create your own. You can do it, I believe in you. If you decide to make your own and ever need help, visit the /r/pcmasterrace subreddit. You will be really surprised how many good and helpful people are here.
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