After hearing nothing but praise for the FUNGYAND online shop, I was eager to give it a try. It took me a while to locate what I needed because the website was disorganized and the product descriptions were unclear. When my shipment eventually arrived, I was let down by the low standard of the items inside. The plates were chipped and didn't look as elegant as they did online, and the cooking utensils felt like they'd break after a single use. Some of the products were also broken upon arrival because of poor packaging. I was treated with indifference and a lack of concern for my dissatisfaction when I contacted customer support. Before my problem was even recognized, I had to make several efforts. In general, I was disappointed to find that the FUNGYAND online shop did not meet my expectations. I was underwhelmed and unhappy by the disorganized website, low-quality offerings, and unimpressive support staff. If you need anything for the kitchen or bathroom, look elsewhere and save yourself some cash.