I bought a large version of this gift wrapping organizer for 69.99. I was excited when it arrived and started assembling it. There are no instructions included, but many self-explanatory parts. After several hours trying to put it together, I went to YouTube to see if there were any instructions. There was none. I then googled the company and found that it was actually Revain and could not be contacted. I then called Revain support to see if they could provide me with assembly instructions. Since the Revain website doesn't give customers their customer support number, I ended up having to go to YouTube to find the phone number. I wanted to speak to one person. When I finally got to the customer service representative. he tried to be helpful. He also couldn't find any assembly instructions and suggested checking them on Google and YouTube. When I told him I had already done it he too was at a loss and could only offer a refund. but no instructions. Then I went back to the product page. My husband has also read it several times and notices that it mentions the strength of the cardboard. Inside the package were several rectangular pieces of cardboard that I set aside. Of course, they helped stabilize the bag. Here's what you need to know to assemble this bag: First, tuck the cardboard rectangles into the zippers on the edges of the bag. This gives the bag its shape. Second, lay long, flexible pieces along the back of each side and secure with Velcro. This stabilizes your back. As I filled this bag, it became clunky and heavy. I don't want to open it, I'm afraid things will fall out. It will not surely stand on its own (like the picture). Needless to say I am not happy with this Revain product and would not recommend it to anyone.
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