I edited my original review to improve my rating. And that's because of their top-notch customer service. My cable died. Probably because I use these headphones for running and they are clearly too thin for sports. I wanted to buy a new cable but they don't sell it. In fact, I would happily buy both the 3.5mm and lightning cables, but they don't sell them. Not sure why not and I hope they start selling them. The support team took care of me, albeit with a new pair. My favorite feature is their comfort.
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