The system has been working well so far! I like that we have an easy way to see how our customers are performing in terms of customer satisfaction as it ties directly into salesforce which allows us to track everything through one platform instead of doing separate reporting systems or spreadsheets! If you’re looking at getting this product then do your research because there can be some bugs here and there but overall its great!! We were able to keep up with what was going wrong within each store without having multiple people dedicated just towards tracking inventory issues.