I like how easy it was for me as an internal user who had no experience with 3rd party software before this product came into my life! It helped us improve our security by providing multiple layers of protection in several areas including network segmentation/separations using different levels (eg - WAF vs firewall).
The UI could be improved but overall we are happy so far. We did not have any issues during implementation process nor after deployment phase which lasted about 2 months. In general everything went well until now when some reports take too long time to load since there's more than 1000 users involved here at work place.