I like that they are very flexible with their prices. They have several different plans to choose from so it's easy for you to find what works best for your needs. Their customer service has been great! They really go out of their way to help. Sometimes there can be an issue with one or two servers but in general it's been a good experience. I haven't had any issues with them that were not resolved quickly. If you're looking for a reliable web host that will listen to your needs/requests then this is the place for you. We use them for our website and email services.