Review on Highly Efficient USB Fingerprint Reader for Windows 10: Enhanced Speed, Multi-finger Support & 360-Degree Touch by Shawn Bass

There is a new Dell laptop. Windows 10 pro. I plugged the reader into USB port USB2 (and later USB3). A new device appeared in Device Manager, but no driver was installed for it. Attempted automatic driver updates; This failed, with an error message asking you to download a driver from the manufacturer of the device. I go to benss-tech.com judging by the back of the device box. Click on support, download and download link for UA002 driver and after a few seconds of loading I get a "network error" from Windows and the download aborts. In the end I can get the download and run the installation (as an administrator). The error has not changed. After Amazon support exhausted I was redirected to Band support. In the end they decided the device was defective and refunded the order for a new device. Got a new fingerprint reader and IT had the exact same error. Gave up the Benss device and ordered the ARCANITE USB fingerprint reader. It worked right out of the box.