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United Kingdom, Belfast
1 Level
706 Review
43 Karma

Review on ISpring WGB21BM 2-Stage Whole House Water Filtration System, 10” X 4.5” Carbon Block And Iron & Manganese Reducing Filters, 1" Ports by Christopher Cheek

Revainrating 5 out of 5

Grade A customer service!

Pretty good product for the price. I have the 50 micron pre sediment filter before the main 2 stage filter with carbon and the iron filter. What is best about the product is the customer service. I gave it a 4 star rating because although it’s a good product I wish there was a small change done to this unit.The main housing cracked on the outlet side causing a small leak I believe it was my fault (overtorqued). I wish they added a steel or Atleast brass insert. Luckily I had a bypass line so I would not lose water to the house. I called up Ispring and got in contact with "Sean”. I told him the issue he suggested his solution to prevent this from happening again. Ispring sent me a new unit and overnighted it free of charge. I wrapped the fittings with tape about 8-9 and finished off with a dab of thread sealant. Also used a small pair of Chanel locks so I wouldn’t over torque the fittings. Overall nothing to major but glad Sean hooked me up.

img 1 attached to ISpring WGB21BM 2-Stage Whole House Water Filtration System, 10” X 4.5” Carbon Block And Iron & Manganese Reducing Filters, 1" Ports review by Christopher Cheek



Pros
  • Provides clean, purified water for the entire household
Cons
  • Installation process can be time-consuming