As a result I got two of them. The first one worked very well at first, but then the power wasn't enough. As if it really went in and out. I wrote to the company about the issue, thinking it was just a defective product. They gave me a replacement very kindly. It took a long time, but when it happened I was satisfied. The new fan worked very well. Unfortunately, the same problems occurred. It stopped holding a charge, the energy was unreliable, and it ended up failing me. Your support rep was very nice, but the fan isn't worth the money. I recommend Amazon's Fan Selection for just a few bucks more, which is on its way to me right now.
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