I haven't been to the salon in almost a year due to COVID, so I usually pluck my upper lip at home. I ordered this tool a few weeks ago and was surprised at how well it works. It takes a little practice to get it right the first time (you have to make sure the wire on the second side is fully stretched and then zip it up) but once it's done it works great. I was also surprised at how much less painful it was than putting the thread on in the salon (although the thread that comes with the kit is thicker) - much less pain than threading the thread in the salon. In general, I am surprisingly satisfied with the purchase and the price is good. Be careful though - it's not intended for the eyebrows so please don't use it there as you could injure yourself - it's intended for the rest of the face (upper lip, chin, cheeks etc.). Also note that this is a wired device (must be plugged in to use).
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