The best part is that it has helped us to understand our customers better and has enabled us to take informed decisions as per their needs. It also enables us to communicate with our customers on an individual basis through emails, calls etc. We would like to have more features for the tool so that we can use it on daily basis. Also there could be some improvements in terms of UI/UX. I think this should be considered before choosing any tool for managing GDPR compliance because it's quite expensive too. As far as I know SafeGuard has been helping us to manage GDPR compliance well. It's really helpful when you have large data sets to manage them effectively.