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Philip Davenport photo
Greece, Athens
1 Level
717 Review
38 Karma

Review on Ovente Electric Hot Water Kettle 1.7L | LED Light, 1100W | BPA-Free Portable Tea Maker | Fast Heating Element | Auto Shut-Off | Boil Dry Protection | Brew Coffee & Beverage | White KP72W by Philip Davenport

Revainrating 5 out of 5

No longer working, leaks -- UPDATED -- Helpful Seller

I missed the return window by 3 days and now I don't have full price on this kettle. It stopped working less than a month after purchase. It flows over the counter. UPDATE: The day after I left the first review, Ovente personally emailed me to inquire that since the pot is under warranty, they would replace me as soon as possible. Also, the seller contacted me by phone to apologize and make sure the process went smoothly. They took an order for a replacement pot in the color I chose and sent a number to track the package. A new pot arrived a few days later and it has been working flawlessly ever since. I think I got the lemon for the first time but they quickly made sure I was satisfied. Changed my rating from 1 to 5 stars.

Pros
  • Well built
Cons
  • Hard to tell