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Singapore, Singapore
1 Level
721 Review
42 Karma

Review on UNIQUEONE by Craig Edwards

Revainrating 2 out of 5

The Disappointing Experience I Had with UNIQUEONE - A Tale of Subpar Products and Horrible Support Staff

When I initially came across UNIQUEONE's online store, I immediately had very high expectations for the company. Their assortment of fashionable shoes, handbags, and jewelry appeared to be one of a kind, and the prices were competitively priced. Despite this, my time spent with this organization almost immediately devolved into a living hell. I placed an order with UNIQUEONE for a dress and a pair of shoes, however when they arrived, I was really dissatisfied with both of my purchases. The outfit was constructed of low-quality cloth and was sewn together in a sloppy manner. On the other hand, the shoes did not at all resemble the image that was displayed on the website. After only a few hours of wearing them, the soles already started to come away, and the shoes were really uncomfortable. To make matters even worse, when I attempted to get a refund or exchange from their customer support team, I was dealt with awful treatment. It took them many days to respond to the emails I sent them, and when they did, the responses were unhelpful and condescending. They wouldn't give me a refund or an exchange, despite the fact that the things were obviously of poor quality and didn't turn out to be as they were described. The entirety of my time spent with UNIQUEONE was marred by extreme frustration and dissatisfaction. Their offerings are of low quality, and the support they provide to customers is unsatisfactory. This particular online business is not one that I would recommend to anyone on the hunt for trendy and one-of-a-kind apparel, footwear, or jewelry.

Pros
  • Superbly crafted goods
Cons
  • Customer service is slow to respond.