Easy to use and has held up so far. My only issue is that there were supposed to be small clips on the side of the mixer to hold the clear plastic "catcher" in place and there weren't any. I have to "hold" the card reader with one hand so that the cards don't fly out. But you shouldn't have sent it back for someone else. I play cards 4 nights a week so it gets a lot of use and it's still working as good as the day I bought it. I don't recommend dollar store batteries as they just don't last as long as big brands. I would definitely buy again if this one dies.
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