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New Zealand, Wellington
1 Level
770 Review
61 Karma

Review on Wellmet by Marc Cahoon

Revainrating 5 out of 5

Wellmet goes above and above to ensure customer happiness

Recently, I had the opportunity of working with Wellmet, and I have to tell that I am quite impressed with this business. I frequently require different tools and items for home renovation as a homeowner, and Wellmet has quickly become my go-to online retailer. My recent ceiling fan purchase from their website was a huge success because of the high quality of the item. But a few weeks after setting it up, I heard an odd noise coming from the fan. I contacted Wellmet's customer support out of concern that anything might be wrong, and they answered right away. To my surprise, the agent advised some troubleshooting steps I might do to see if the problem may be fixed in addition to offering to send a replacement fan. Their commitment to guaranteeing customer pleasure astounded me, and after attempting the troubleshooting techniques, the problem was fixed! I'm quite happy to have discovered Wellmet, a business that not only provides high-quality goods but also goes above and above for its clients. I will continue to refer them to anyone in need of home renovation supplies because of their excellent customer service and dedication to quality. Wellmet, I appreciate your superb service.

Pros
  • Superb care for customers
Cons
  • There are no actual store addresses.