The support team is very responsive for any queries we have about our product or service needs in general! They are always willing help us out with anything related within this platform as well other products they offer too (eCommerce etc). I like how easy-to use interface makes everything so much easier when you're new at using an online software/platform - no need learn all features from scratch again if something goes wrong after installation since there's usually someone who can answer your questions quickly via chat feature available 24x7 even weekends!!