Header banner
Revain logoHome Page
Luis Jacob photo
Ukraine, Kiev
1 Level
707 Review
62 Karma

Review on ZEYER by Luis Jacob

Revainrating 3 out of 5

A Disappointing Experience for Those Who Are Passionate About Beauty ZEYER Company

Because I am someone who has a lot of interest in the fashion and beauty sector, I was very looking forward to trying out ZEYER. The interaction I had with the company, unfortunately, left me with a sense of dissatisfaction. To begin, despite the fact that they assert to have a deep understanding and appreciation for the wants of their customers, I discovered that their product selection was weak. They do not provide many solutions to accommodate a wide variety of hair and skin textures, as well as cosmetic issues. It appeared as though they were only stocking the essentials and not going out of their way to accommodate the various requirements of their consumers. Second, their costs are completely unreasonable. I was able to find comparable things at other stores for significantly lower prices. If ZEYER want to maintain their position as a competitive player in the industry, they will need to reevaluate their pricing approach. Thirdly, while their personalized recommendations are a lovely touch, I found them to be fairly generic. This is despite the fact that their recommendations are personalized. It looked as though they were just recommending their most pricey products, regardless of my requirements or the resources I had available. Last but not least, the quality of their customer service was somewhat lacking. When I contacted them about an issue with my order, it took them a long time to react, and even after they did, they did not provide a remedy that was satisfactory. In conclusion, as an expert in the field of beauty, I am unable to endorse ZEYER. Although they do provide some high-quality products, there is room for advancement in the areas of selection, pricing, recommendations, and customer service. Shopping elsewhere will likely provide a more satisfying experience for those interested in beauty products.

Pros
  • Individualized suggestions for purchase.
Cons
  • Product recommendations that are more general.