I had the same collapsing heel issue that others have reported. We got ready for the wedding yesterday. Almost done, I noticed black "dirt" all over the floor. I thought someone was walking through the garden dragging the big pieces. We soon traced it to my son's right heel. It crumbled! When I examined it, the heel immediately fell off in a powdery mass. Only one shoe made it through, despite being safely and correctly stored together in an ordinary home closet. I've never seen a boot behave like this. I see a commenter here reporting that Florsheim said shoes should be worn not stored. And yes, they were only worn to weddings and funerals. However, I have shoes and sneakers that I have rarely worn for many years that have not had this problem. The rest of the shoes look brand new and look like $125 shoes. But what a mess below! Never again! Note: They were made in India and look pretty good except for the heel/sole material.