I like how easy it was for us as an organization, from first contact through implementation; we were able give our customer reps all they needed at their fingertips by integrating with other platforms such as Salesforce CRM/ERPs etc., which helps make things more efficient overall in running multiple departments within one location! As far back-end support goes there have been times where some minor issues come up here & then if not attended immediately could cause big problems down stream - this should be looked into when making changes or adding modules / features but also makes sure you know what your customers are looking forward too before implementing new projects so best thing wouldbe having those chats beforehand rather than after major delays causing bad PR! Integrate existing solutions using synchronisation tools available via API's (such as Zapier); help solve challenges relating productivity gains while ensuring better control over processes.