I like that we can easily manage our data with this software as it's very user friendly to use! The only thing i dislike about jigsaw systems was their customer service department who were not always helpful or quick enough when contacted via phone call/email etc - they could be more proactive in responding quicker which would help us get back into production quickly if needed but overall good product well worth using especially since you have access from anywhere at anytime 24hrs 7 days per week 365days of year!!