Update: The seller contacted me after my return option expired and offered to ship a new battery. In fact, they sent me 2 batteries. Unfortunately this didn't solve the problem so they immediately sent me a new one. It works great! The customer service I received exceeded my expectations. I would definitely recommend buying this item or anything else from this seller. I would not recommend this product. We've only had it for 30 days and we're already having battery issues. The battery lasts less than five minutes before it runs out, but it's too late to return it. So if you only want it for 30 days, it's perfect. Update: The seller offered to send me a new battery! I will post another update and hopefully be able to change my 1 star rating.