I purchased this in March for an anticipated cruise this week. We have been packing for a couple of days, and went to close this bag last night, the night before the cruise. The main zipper ripped off in the middle, simply by bringing the top over. We had not even attempted to zip it up yet. A one-handed pull on the lid pulled the zipper loose from the fabric. This is the first time we have used it. The stitching at the zipper was obviously not done properly, as the fabric simply pulled out of about 10 inches. We had to try to keep it from separating further by using extremely sticky tape to cover the rip. We then had to cinch up the entire bag with straps to keep it closed, as the zipper is no longer functional. We have no choice but to use it as is for the cruise, and hope that it doesn’t dump our belongings. I assumed that, at this price point, I was buying a bag that would be suited for it’s intended purpose as a "heavy duty” duffle. What I got was $150 down the drain and a huge headache trying to figure how to make it work for our trip. The bag itself is great! Maybe we just got a lemon, but make sure you try yours before the return period is over. Quality control seems to be lacking.
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