It's simple enough that your employees can use it without much training or support from you (or anyone else). I like how easy-to-use they make their products are; but there isn't too many features available out of box which would be great if we need more advanced customization options as well - such things could definitely help us save time when using cloudpassages product! They have some really amazing customer service team who helps whenever needed by solving our problems through phone calls/chatting with them online etc. We've been able solve all sorts issues related to email sending & receiving over various platforms including iOS devices via iCloud integration so far nothing major has come up yet since launch date 1 year ago.