The interface is very user friendly for anyone with little technical background - no more training required! It has been easy getting our team up & running quickly (we are only just starting this process). I wish support could be better but they have made some good changes recently which was great news so hopefully it will continue moving in that direction as well!! We use RS Suite at work daily across multiple departments within one large organization where we need access all files related specifically Finance / Accounts Payable etc..