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Switzerland, Bern
1 Level
761 Review
43 Karma

Review on ujoyfeel by Kevin Ilango

Revainrating 3 out of 5

A Disappointing Shopping Experience Can Be Had at the Ujoyfeel Online Store

I just just gave the Ujoyfeel Online Store a try since I was intrigued by their claim that they offer the best shopping experience and the widest selection of products that are currently on the market. My interactions with them, on the other hand, were nothing but a huge disappointment. To begin, the layout of their website, which was supposed to be user-friendly but instead appeared cluttered and incomprehensible. It was difficult to locate the things in which I was interested, and when I finally did, the descriptions of those products were frequently either insufficient or deceptive. In addition to that, the quality of their customer assistance was quite lacking. When I tried to get support for the various problems I was having with my orders, the representatives I spoke to were unhelpful and unresponsive. I was left with the impression that they were unconcerned about my worries, and as a result, I felt frustrated and neglected. Last but not least, although their rates might be affordable to some, the things I ordered were of a very low quality. I found a significant number of the things to be of poor quality, and several of them even arrived broken or otherwise flawed. On the basis of my personal experience, I am unable to endorse Ujoyfeel Online Store as a shopping destination. The overall purchasing experience was a letdown due to the disorganized nature of their website, the ineffectiveness of their customer care, and the low quality of their goods. I have decided not to shop at their establishment any longer in the foreseeable future.

Pros
  • Competitive prices
Cons
  • website design that is confusing and unresponsive customer service