Review on Meross Waterproof SmartThings Assistant: A Convenient Compatible Device for Smart Homes by Victor Olsen

I've noticed that some customers have complained about the difficulty setting up this product, but decided to take a chance as I'm quite tech savvy. So far I've spent about 6 hours trying to get it working with no success. My router transmits WiFi on 2.4 GHz (and only 2.4 GHz) and I'm using iOS 14.4 according to the manufacturer's requirements. I started by following the exact instructions that came with the product, but I couldn't get Apple Home to install the device (unable to connect). I then tried several alternative approaches suggested by various users on the internet, but none of them were successful. The device shows up in my WiFi settings and is recognized by both Apple Home and the Meross app, but I can't complete the setup in Home. On one try, I was able to use the Meross app to add a device to my Apple Home and even turn two outlets on and off (I could hear them clicking). Unfortunately, this only worked when connected directly to the device's WiFi; When I switched to my router's WiFi, Home could no longer find the device. I really wanted it to work. I've tried contacting Meross support, first using the "Contact Us" form on their website and then emailing the recommended support address, but never received a reply. another solution. My advice: be prepared for a complicated and possibly impossible setup if you decide to try this product.