I can definitely say that this product has been used for the most part, but everything works as it should! For half the price, it's worth buying an upgraded keyboard! I was so hesitant to get this keyboard from Apple itself because it was so expensive that the iPad itself wanted a cheap one plus an Apple Pencil, plus the $300 keyboard was insane! Going back to the keyboard itself you will find that it is in perfect condition, the photos show it just looks dirty but there are no scratches, no dents or anything seriously noticeable! It came in the original packaging with papers inside. If in doubt about getting it, don't. I won't lie I was so nervous to buy this because the first one shipped was 12.9 inches but no questions asked they sent me the right size and once again it's great controllable all the buttons work as is they should and so far haven't had any issues since, I'll update if I feel you need it, but at the moment I don't see why I should!
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