Certain parts of it looked rusted or used, which is odd for a new product, but whatever. The back of the main piece came dented so I had to screw it in without a piece just for it to fit. It so far hasn't affected the functionality, so I suppose it's fine. Honestly, it took way too long to put it together just to take it apart and send it back. It was extremely tedious putting it together. So, just prepare to take several hours if you're doing it alone. I don't ever want to do that again, but it does work. I like how compact it is, and the white is very flattering. It's great for small spaces. It's not like a gym elliptical due to the size and the arms don't go out as far, but I'm 5'4 and able to work out on it. I have arthritis and just wanted to mildly work out on it, so it works for my situation. I do bump my knees sometimes, so I think this would be a bad fit for anyone 5'4 and up. It's okay for me, but I could see it bothering someone else my height. I don't regret it. It does what I need, and it was the best price I could find for what it is. I've attached a picture of the dent. Didn't get pics of the rust. One arm had rust on it, and some screws definitely were rusted and looked used.
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