I recently purchased this item due to the mobility aspect and the star grip being able to maneuver from room to room. Received package and began to set up, NO START GRIP! I messaged the seller to attempt to have the star grip shipped to me without going to the return process. Seller states the star grip is not included. The package itself has"Included $20 Value, Star Grip, Patent Pending" in a nice red sticker!"All I want is my star grip that I paid for; have to go through the return process now.
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