We are not new to Transus, We have used it for years and continue to maintain it. Nothing I like in particular about this product. You can use it from just about any company computer, it saves your company time and costs because it's very easy to use. Very customizable, you can find it at any time when you need. You can access data from anywhere through a simple email, no computer required. I really enjoy using Transus. The ability to send files quickly and securely! This software is very easy to use. It works without problems when it comes in sending documents back and forth. I have not found any specific problem that would like you to continue using this program. There was nothing really bad about working together through E-mail services such as Transus. Overall, everything went well while using this service and we were able to communicate with eachother in different ways than just writing by hand.