The best part about thinkon hybrid infrastucture was it's price point compared other providers in this space (vmspark). It also had great customer care when we needed help or were having issues! We also liked how easy they made our life as an organization during implementation/deployment phases for new cloud offerings like AWS & Azure - no more waiting days before you could start testing your apps. Nothing really comes up at least once per month where i would say "this sucks" but overall its been good so far!! If anything there maybe some minor things heren'there which have not changed much since launch. So if u're looking into purchasing thinkons products then definitely go ahead! Its pretty cheap considering what features come included out oof box such us vpn connections etc.. plus all those benefits listed above!!