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Review on πŸ”Œ Breville Electric Kettle, 2.3L Capacity, Glass, Efficient Heating by Kassandra Harris

Revainrating 1 out of 5

Good product, TERRIBLE customer service

This is my third kettle in three years but we use it several times a day so I understand they wear out. My problem is that the last kettle has two very small screw caps that keep falling into the water in the kettle. I informed Breville that this had happened and he was told to fix it by gluing the screw caps "with epoxy as it is non-toxic and also feed grade". Paying almost $100 for a kettle whose parts fall into the water and then being told I need to trace a specific adhesive to resolve the issue with the manufacturer is amazing!

Pros
  • Good item
Cons
  • Zero