I love that it is user friendly, easy to navigate through as well has an intuitive interface! It's always helpful when you can't find what your looking for or need help figuring out how something works etc., they're super quick at responding back too!! There are some things about this software i dislike like sometimes there will be glitches in uploading photos but other then than its great so far we've been very pleased with their product/service thusfar. Great customer service along wth good products which makes doing business easier :) I like that it allows me to keep track of my employees when they're not at work, such as vacation time or sick days. It also lets you know if an employee is late for their shift so this helps with payroll issues! Nothing really since we started using people point 365 but other software has been better in some areas (like accounting). We were able to get rid of our previous system which was pretty dated. This new program makes things easier overall because everything is stored online.