The ability for our team of 15+ people who are spread across 5 states in 3 different countries (including 4 timezones) can now work together seamlessly! We've been able use this software since 2015 when we started using it so there's not many new things that have come out recently but I'm sure they will soon with their constant updates/upgrades as always happens at crowd change :) This has helped us manage multiple campaigns from one place which was previously difficult if you're managing them separately like email blasts or events etc - also having everything consolidated into 1 spot makes tracking progress easier than before too!!