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1324 Review
33 Karma

Review on MindSumo by Jeff Kersey

Revainrating 4 out of 5

Overall great cloud software - gets better over time

I like the fact that it is a one-stop shop for all my business needs. It's always been easy to find what I am looking for. Sometimes it can be difficult to find certain things if you are not familiar with the system. But, overall, it has been very user friendly and I don't think there are many issues with it. It isn't anything that I dislike about MindSumo, it is just an overall good platform. We have been able to solve business problems using MindSumo by sourcing answers from our community. Our community has helped us determine what questions we need to ask to get answers, but more importantly, they help understand our customers' needs.

Pros
  • User friendliness
  • Easy access through mobile app or web experience.
  • Customer service team available 24/7!
  • Ease in finding information when needing customer support (or even learning something new!)
Cons
  • Nothing really stands out as being negative.
  • Need updates sometimes