I like that it is easy to use and has all the features you need without being confusing or too complicated. It also comes at an affordable price! Sometimes when we have problems with our camcorder there are no clear instructions on how to fix them so this can be helpful. Also sometimes if my computer gets slow while using the app it will freeze up but not always. Make sure your internet connection is good because otherwise this may cause some issues. If you want something simple that works well then try out CamLytics. We used it mainly as a surveillance tool but it did help us keep tabs on employees who were working from home during COVID.