I like how easy it is to use, you don't have to be tech savvy at all! You can easily see everything from one screen instead having multiple screens open in different tabs or windows which makes this software very user friendly for me as well my clients who are not computer savy by any means!! It's also great because we no longer need paper copies anymore since its electronic so now there isn't much waste going around our office when filing paperwork etc., but more importantly if someone loses their copy then they will know exactly where/who has theirs too plus being able to find warranty info quickly with just an email address would help tremendously. Not anything really specific other than maybe some minor changes could make things easier especially while using mobile devices such as tablets & smartphones? Just trying out new features whenever possible helps keep us current even though nothing major.