Like many others I paid Time Warner $10 a month to rent one of their modems as I had enough trouble getting the internet up and I wanted to not to bother installing my own. When I saw this modem for sale, I gritted my teeth and ordered it, fully expecting to spend a day on the phone with Time Warner. Surprisingly, installation was incredibly easy - I unplugged everything and replaced my old modem with this one. , and turned the wireless router back on and everything was (mostly) set up. Time Warner takes you through a setup page, asking you to verify some of your account details, and once you've done that, it automatically sets up the new modem and sets you up to return the old one to one of their stores. The only quirk during this process was that my laptop refused to open the setup page, so I had to do it on my phone (be sure to request the desktop website as they say they don't like phones). To be sure, I contacted Time Warner and they confirmed that once I return the old modem, the monthly rent will no longer appear on my bill (although I will of course keep a close eye on my bill like a hawk). Overall, the install was incredibly easy and I would highly recommend it to my fellow Time Warner hostages in Manhattan.
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