The ability to easily create new documents from templates or other sources makes it easy to use as well as share with others within our organization.
I like that we can edit any of them without having to go back into another document! Sometimes there are glitches when uploading large files but they have been working hard at improving their platform so this should get better in future versions. It's not too difficult if you understand how things work behind the scenes. We've used this product since day one (back before Word was even available) because everything else seemed clunky compared to what came built right out of the box.