This system was easy to learn and use with my current staff. The customer service team has been incredible in helping me understand any issues I have had as we implemented this new process. They also were able to help us find other solutions that would allow our business to function more efficiently. There isn't anything about this product that I dislike! If you're looking for efficiency within your organization, then look no further than TRC's tracking solution. We've seen significant improvements in employee productivity and increased overall safety across our entire operation.