The product is easy to use, it has all that I need (and more!).
It's intuitive design makes learning how to do things relatively simple for those who are unfamiliar with LIS products in general or other software specifically. There really isn't anything bad about this program; however be aware if you're looking at purchasing licenses for multiple users as they can get pricey compared to smaller companies/departments within larger organizations. We've been able solve our workflow problems through using ignitELIS so far.