The platform is very easy to use and has many features that are extremely useful. There was nothing I disliked about it at this point in time. It would be great if there were some more templates available though. For example I have found myself struggling creating new workflows because they are not readily available. This can sometimes make using the tool difficult when you need something specific. Being able to store multiple backups within one folder is also quite helpful. We're now able to keep track of all our backups and know exactly where each file resides.