I like that it's very easy to use, even for those who are not tech savvy at all. The customer support is good as well! It has been great working with everyone there. They make everything so simple and clear - from start-to-finish you can always have confidence your website will be done right every time. There really isn't anything bad about this product. If you're looking into using this platform, then go ahead and do it. This is an excellent choice if you want quality workmanship. Their customer service department was able to help me get around any problems or questions I might've had during my initial set up process.