The best thing is that it is easy and simple to use and also has many features along with this, I like that it is able to give me updates throughout my day about what my customer wants so that they get the right information at the correct time.
It sometimes lags if you are using too many features or things are being updated at the same time. If your business relies on selling items online, then this software will help you sell more items and make sure each customer gets all of their answers from the service. This has helped me by increasing sales and helping customers find the right product for them.