I got this a week ago and played like hades to stop leaking, only to find it is leaking WITHIN the unit. I've been on hold with their customer service line for about 45 minutes now just waiting to hear from someone.I have a gas leak detector and all connections are great - no leaks. But when I turn on the LP and place the leak detector AWAY from the connections, it goes off almost immediately. I have seen other reviews where gas is simply not getting to to the pilot/burner, so I'm sure this is a manufacturing defect - but I'm having a terrible time just getting thru to Customer Service so I can warranty this unit out and get another.I might have to just simply go thru Ebay to get a refund on a defective/dangerous product and go with another brand? I'd hate to do so because I also bought a 30k BTU unit and it had no problems whatsoever for over a week.I will update this review until I get a resolution.***UPDATE***Had a friend come over and we found the leak from within. He said it was most likely from shipping, and was a quick 10-second fix. It is now running like a champ. I keep checking with the soapy water and leak detector and so far so good. So I am bumping the stars up to 4/5, the lack of the final star on shipping.
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