The device works as it should and the lack of stars is my own expectation. I was hoping for instant hot water. What it delivers can range from cold to warm or hot water depending on the speed and duration of the flow. Once the faucet is open it takes about a second to turn on, then you need to adjust the water flow to 1. get hotter and 2. stay on. Too slow and it turns off. And if you turn off the hot faucet for a minute or so and then turn it back on, the water that has been in the heating coils the whole time will be VERY hot - for a second or two - and then go cold. Water until the unit lights up again and starts heating. So there is nothing wrong with this product. I only hoped (dreamed) for endless instant hot water.
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